Frequently Asked Questions

Are payments on Mycrosportsgear.com secure?

Absolutely Yes. At mycrosportsgear.com we never store your credit card information on any on our systems, your credit card transactions are processed directly by PayPal and Stripe. Mycrosportsgear.com use a secure server to automatically transmit an encrypted message to PayPal and Stripe. We are extremely confident that your credit card details are safe; we back it with our secure payment guarantee.

We accept the following payment methods:

– Paypal
– Mastercard
– VISA
– VISA Debit Card
– VISA Purchasing Card
– Lasercard

Visit Our Payment Processing Partners

https://www.paypal.com

https://stripe.com

What are your delivery costs?

We deliver using GLS Couriers. They normally deliver within 24 hours, in some cases it can take up to 48 hours.
We aim to deliver orders within 2-3 working days but in some cases, due to busy periods, holidays etc…it can take up to 2 weeks…

Shipping in the ROI is €5 and Northern Ireland and the UK is €10. Outside of the ROI and the UK, shipping can vary based on your order.
We also ship internationally.
We have delivered helmets to places such as Japan, Budapest, Luxembourg, Canada and the US.

What's your return, refund and cancellation policy?

If for whatever reason you change your mind and would like to return your order after delivery, we’re happy to refund or exchange your purchase as long as it’s unopened and in it’s original packaging. This option is available for 21 days after delivery.

If you want to cancel an order, you can ring the office on 021-4874022.

However, due to the nature of some of our products, it may not always be possible to offer a refund or exchange.

*Shipping may be charged on items returned or exchanged.

What are your terms and conditions?

On the internet a good reputation takes a lot of time and effort to build – and quite right it should too. We’ve worked hard to gain the trust and respect of our visitors and the fastest way to lose it would be to disrespect their privacy.

So…when you offer us your email address or any other personal detail, you can be absolutely certain thay they will NEVER, ever be passed on to a third party. They will only ever be used, by us, to send you information that you’ve requested.

Security Code (CVV2/CVC2) verification is required for PayPal and Stripe transactions.

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Please order by the 14th of December to ensure delivery for Christmas in the ROI. Dismiss